Hearing Help Essex are based in Chelmsford. Please note that visits to our Resource Centre in Chelmsford are by appointment only.

Hearing Aid Support Service  currently covers Braintree, Pitsea, Chelmsford, Maldon, Uttlesford and the surrounding areas.

HearAbility, our Information, Advice and Guidance service, and our Befriending service covers all of Essex, excluding the unitary authorities of Thurrock and Southend.

If you are a partner or professional looking to refer someone to us please use this form: 2018 HHE Referral Form

Hearing Help Essex registered office: Suite 2,  158 Moulsham Street, Chelmsford, CM2 0LD

Telephone: 01245 496347

Mobile (voice/text): 07950 406173

General Email:

Community Connect / Befriending Service:

All referrals and  Talk Bookings:


Sophie Biebuyck – Chief Executive Officer

Susan Butler – Hearing Aid Support Service Coordinator

Janine Kent – Resource Centre Coordinator

Janet Newman – HearAbility Service Coordinator

Julie Leggett – Outreach Worker

Kay Jagger  – Outreach Worker

Christine Menzies – Community Connect Service Coordinator

We hope you are fully satisfied with our service, if you are please let people know. If you are not please let us know by following our Complaints Procedure 2018

Hearing Help Essex is committed to respecting and protecting your privacy when you interact with us and use our services.  We want you to feel confident that we are serious about any concerns surrounding the security and safeguarding of your personal information (data).   To view our Privacy Policy please click 2018 HHE Privacy Policy